FAQs
- HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add to Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
- HOW LONG WILL IT TAKE TO SHIP MY ORDER?
The orders we will try to deliver to customers as soon as possible. For each different location, the time we deliver products to you will also be different. To see specific delivery times, you can visit Shipping Policy.
- MY TRACKING NUMBER ISN’T WORKING
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
- I NEED HELP WITH A LATE ORDER
As you know in part 2. about our delivery time. If your order has not arrived after 10 days of shipping (domestic) and 20 days of shipping (international), please contact our team, we will be happy to help. support.
- WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard as well as Paypal.
- WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.
- HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
